Elinguanet Privacy Statement

Effective Date: 07/05
This privacy statement discloses the privacy practices for
http://www.elinguanet.com.

Elinguanet hereby demonstrates its commitment to your privacy by disclosing its information practices. Elinguanet agrees to notify you of:

1. What personally identifiable information of yours is received by Elinguanet.
2. How the information is used.
3. With whom the information may be shared.
4. What choices are available to you regarding collection, use, and distribution of the information.
5. The kind of security procedures that are in place to protect the loss, misuse, or alteration of information under Elinguanet control.
6. How you can correct any inaccuracies in the information.

If you feel that Elinguanet is not abiding by its posted privacy policy, you should first contact our privacy administrator by email at , telephone +49 (0)7531-8924 196 or send mail to Elinguanet, Max-Stromeyer-Strasse 168, 78467 Konstanz, Germany.

Information Collection and Use

Elilnguanet is the sole owner of the information collected on this Web site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Elinguanet collects information from its users at several different points on its Web site.

Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain contact information (name and email address) and to create a username & password. Users may also enter a telephone number and thereby allow Elinguanet to contact them by telephone. This information is used to contact the user about the services described on our site. Elinguanet does not require the user to provide demographic information, such as income level and gender, nor unique identifiers such as social security number.

Online English Check

We request information from the user on our online EnglishCheck questionnaire (i.e., description of current English level and areas in which further training is required). This information is used to help us better understand the user's needs and optimize our products and services.

Conversation Club mailing list

Our English Conversation Club mails are only sent to those users who have selected this option when signing up.

Cookies

We only use cookies to time the English Check. A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our Web site. For instance, by setting a cookie on our Web site, the user would not have to log in a password, thereby saving time each time they visit our site. Should the user want to temporarily disable this function they can do so by clicking the log-out link. If a user rejects the cookie, they may still use our site.

Sharing

We do not share information about individuals with anyone.

Links

This Web site contains links to other sites. Please be aware that Elinguanet is not responsible for the privacy practices of such other sites. We encourage our users, when they leave our site, to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Surveys & Contests

From time-to-time our site requests information from users via surveys. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), demographic information (such as zip code, age level), feedback on our products and services, and information about your history and progress in learning English. This information will solely be used for the purposes of monitoring or improving use of and satisfaction with this Web site and our products and services.

Spread the Words Campaign

If a user elects to participate in our referral program for recruiting friends to become a customer of the site, we ask the friend during the registration stage for the Elinguanet user name of the recruiter. Elinguanet uses this referral information to enable both the user and the friend to collect rewards.

When users log in to their own accounts, they will be able to see the status of their friends' participation in the program in a non-personally identifiable form (e.g., a tally of a user's referrals, including the rewards the user has earned as a result of the friend's activities.)

Friends recruited through this program will themselves need to register with us and enjoy all of the benefits of being a user.

Security

This Web site takes every precaution to protect its users' information. When users submit sensitive information via the Web site, the information is protected both online and off-line.

When our forms ask users to enter information, that information is encrypted and is protected with the best encryption software in the industry - SSL.

While we use SSL encryption to protect information online, we also do everything in our power to protect user information off-line. All of our users' information is restricted in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, All employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a high security computer center in Konstanz, Germany.

If you have any questions about the security at our Web site, you can send an email to .

Special Offers

We send all new members a welcoming email to verify password and username. Established members may occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see description of our choice/opt-out policy below.

Site and Service Updates

We send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user regarding updates to our site and service and issues relating to their account via email or phone.

Correcting/Updating Personal Information

If a user's personally identifiable information changes (such as zip code), or if a user no longer desires our service, we ask that the user send us an email citing the requested change or a telephone number and a time so that we may return the call.

Choice/Opt-out

Our users are given the opportunity to opt out of having their information used for purposes not directly related to our Web site at the point where we ask for the information. For example, users are asked to check a box before receiving the Conversation Club schedule.

Users who no longer wish to receive our Mailing list, newsletter or promotional materials may opt-out of receiving these communications by replying with unsubscribe in the subject line of the email or by emailing us at or by contacting .

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Legal Obligations

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.